Quality management Define what is meant by internal Quality Control (IQC), external Quality Assurance (EQA) and Total Quality Management (TQM). How are IQC and EQA governed in your workplace? Provide examples of the measures, and potential failures, of these 3 quality systems. In addition, describe the protocol you would follow if the IQC was out of range. Describe the protocol you would follow if the EQC was not acceptable. Describe the protocol you would follow if there was a failure of Total quality management. 700 words. Vancouver referencing Discuss the importance of communication, in all forms, in the professional laboratory setting. How are different types of information distributed to staff in your laboratory? What is your role in maintaining a good working environment? Include how you take instructions and advice (including constructive criticism), give advice as well as offer your professional opinion. What difficulties may be encountered, give examples, and how are they resolved? What staff and departments have you (& do you need to) interact with as a professional practice student? (leave this question) When verbally reporting results to a doctor or another healthcare professional, how do you ensure they have correctly understood what you have reported? (700 words) Discuss the importance of communication, in all forms, in the professional laboratory setting. How are different types of information distributed to staff in your laboratory? What is your role in maintaining a good working environment? Include how you take instructions and advice (including constructive criticism), give advice as well as offer your professional opinion. What difficulties may be encountered, give examples, and how are they resolved? What staff and departments have you (& do you need to) interact with as a professional practice student? (leave this question) When verbally reporting results to a doctor or another healthcare professional, how do you ensure they have correctly understood what you have reported?