Question: Quality management - logistic answer each question step-by-step clearly Question ss-1 and Question 1-1 (b, c, d, f, j), 1-4, 1-8, 1-20 in Page 41-46

Quality management - logistic

answer each question step-by-step clearly

Question ss-1 and Question 1-1 (b, c, d, f, j), 1-4, 1-8, 1-20 in Page 41-46 Q. 1-1: Consider the following organizations. How would you define the quality in each context? Specify attributes/variables that may measure quality. How do you integrate these measures? Discuss the ease or difficulties associated with obtaining values for the various measures. (b) Emergency services (i.e., ambulances) for a city or municipality. (c) Company making semiconductor chips (d) Hospital (f) Department store (1) Internet service provider Q. 1-4: Consider the hospital industry. Describe special causes and common causes in this setting and discuss the role of quality control and quality improvement. Q. 1-8: Classify each of the following into the cost categories of prevention, appraisal, inter failure, and external failure: (a) Vendor selection (b) Administrative salaries (c) Downgraded product (d) Setup for inspection (e) Supplier control (1) External certification (g) Gage calibration (h) Process audit

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