Quality Management Sample Problem 1 SuperMart is supermarket with various locations in the Sacramento Valley. Mor Profit is one of the store managers and had a large number of complaints from customers at her store, particularly on Mondays. She obtained complaint records from the store's customer service desk for the last two Mondays. April 2 store too warm price not as advertise need to open more checkouts shopping carts hard to steer debris in aisles out of Draino out of Chinese cabbage store too warm out of straws out of bird food overcharged on butter out of masking tape stockboy was helpful lost child meat looked bad overcharged on butter April 9 wrong price on spaghetti water on floor store looked messy store too warm checkout lines too long cashier not friendly out Cheese Doodles triple charged on yogurt Undercharged on peanuts out of brown rice out of mushroom Overcharged on cereal check wait too long shopping cart broken couldn't find aspirin out of Super Mart lunch bags Date Pricing Quality Other Checkout line service/speed, charging mistakes Long waiting lines Store/parking lot conditions Out of stock (shortage) products April Analyze the data using a check sheet and a Pareto diagram. Then construct a cause and effect diagram for the leading category on your Pareto diagram