Quantitative data are written or verbal responses to questions that express consumer opinions, judgements, or reactions. *

True

False

After-sales care usually does not affect consumer decisions and customer loyalty. *

True

False

Information provided by the job applicant can be shared with anyone without his/her permission. *

True

False

If a small increase in price of a product causes only a minor decrease in consumer demand for that product, then demand is considered price inelastic. *

True

False

Salaries are usually paid weekly or monthly to manual employees. *

True

False

Sales incentives, such as money-off coupons loyalty cards, increase customer loyalty and boost sales. *

True

False