Question $1$

$(15$ Marks$)$

"When a process is designed, syutem thiking must be considered during the design phase to ensure that the user requirements have been factored in as well as the user understanding the process. This is necessary ghen that every process that an crganisation ulites crosses crganicational borders $($Kruger ef ad$,2018).$

Wht the aid of practical and relerant examples, describe the six characteridics that most be taken inlo aocount when understanding a process in lieu of the abowe paragraph.