Question 1 (15 Marks) "When a process is designed, system thinking must be considered during the design phase to ensure that the user requirements have been factored in as well as the user understanding the process. This is necessary given that every process that an organisation utilises crosses organisational borders (Kruger et al., 2018)." With the aid of practical and relevant examples, describe the six characteristics that must be taken into account when understanding a process in lieu of the above paragraph.

"When a process is designed, system thinking must be considered duting the design phase fo ensure that the ubet requirements have been factored in as well as the user understanding the process. This is nocessary given that every With the aid of practical and relevant oxamples describe the six characteristics that must be taken intp account when understanding a procesil in fiev of the above paragraph