Question 1 (1 point) An example of an "Internal-Business Process" perspective of the BSC would be all of the listed answers are correct an organization's employee satisfaction record an organization's ability to solicit ideas from its customers an organization's record for accurate delivery of products Question 2 (1 point) "Short-run" pricing decisions must ensure the set price covers relevant costs. True False Question 3 (1 point) One of the features of a "well designed" Balanced Scorecard approach is to have at least 50 items an organization tracks in detail. True False Question 4 (1 point) Fill in the Blank........"Your boss, with 20 years experience in the business, allocates support department costs based on his/her judgement." This is an example of the cost-allocation criteria benefits received cause and effect ability to bear fairness or equity