Question $1(1$ point$)$

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What does the following refer to$,$ system manages an organization's customers?

Question $1$ options:

Enterprise resource planning

Customer relationship management

Question $2(1$ point$)$

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What does the following refer to$,$ an intentional effort to plan, document, implement and distribute an organization's business processes with the support of information technology?

Question $2$ options:

Business process management

E$-$business

Question $3(1$ point$)$

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What does the following refer to$,$ a system that collects, modifies and retrieves business transaction data?

Question $3$ options:

Design support system

Transaction processing system

Question $4(1$ point$)$

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What does the following refer to$,$ system handles the interconnection between these links as well as the inventory of the products in their various stages of development?

Question $4$ options:

Supply chain management

Support chain management

Question $5(1$ point$)$

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What does the following refer to$,$ a process that is focused on achieving a goal for a business?

Question $5$ options:

Business process

E$-$commerce

Question $6(1$ point$)$

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What does the following refer to$,$ provides a competitive advantage through integrating the supply chain electronically?

Question $6$ options:

Electronic data interchange

Knowledge management

Question $7(1$ point$)$

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What does the term ERP stand for?

Question $7$ options:

Early resource planning

Enterprise resource planning

Question $8(1$ point$)$

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What does the following refer to$,$ a system that extracts data from a database to compile reports, such as sales analysis, inventory$-$level reports and financial statements to help managers make routine decisions?

Question $8$ options:

Management information system

Transaction processing system

Question $9(1$ point$)$

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Which one of the following benefits business process management?

Question $9$ options:

Return policy

Enforcing best practices

Question $10(1$ point$)$

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What does the following refer to$,$ the process of creating, formalizing the capture, indexing, storing and sharing of the company's knowledge in order to benefit from the experiences and insights that the company has captured during its existence?

Question $10$ options:

Resource management

Knowledge management