Question $1(1$ point$)$

Saved

Variation in production systems that is caused by factors that can be clearly identified and possibly even managed is called assignable variation

Question $1$ options:

True

False

Question $2(1$ point$)$

Saved

A control chart is a visual representation of the steps in a process.

Question $2$ options:

True

False

Question $3(1$ point$)$

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The amount of inspection needed is governed by the costs of inspection and the expected costs of passing defective items

Question $3$ options:

True

False

Question $4(1$ point$)$

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Range control charts are used to monitor process central tendency

Question $4$ options:

True

False

Question $5(1$ point$)$

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Which of the following is most closely related to Statistical Process Control $($SPC$)?$

Question $5$ options:

Removing common causes of variation

Removing special causes of variation

Removing all causes of variation

Computing process capability

Question $6(1$ point$)$

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Inspection is an example of:

Question $6$ options:

Appraisal costs

Prevention costs

Internal failure costs

External failure costs

Question $7(1$ point$)$

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Which statement is NOT correct

Question $7$ options:

The best companies emphasize designing quality into the process

Inspection after production is more efficient than before production

The management of system that produce products and$/$or services called operations management

Finance, operations and marketing are three major parts of an organization

Question $8(1$ point$)$

Saved

A point that is outside of the lower control limit on an R$-$chart:

Question $8$ options:

should be ignored because it signifies better than average quality

is an indication that no cause of variation is present

should be investigated because an assignable cause of variation might be present

points outside of the control limits should be investigated as signals of nonrandom variation being present

Question $9(1$ point$)$

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A control chart used to monitor the number of defects per unit is the

Question $9$ options:

p$-$chart

R$-$chart

x$-$bar chart

c$-$chart

Question $10(1$ point$)$

Saved

The purpose of control charts is to

Question $10$ options:

estimate the proportion of output that is acceptable

determine if the output is within tolerances$/$specifications

distinguish between random variation and assignable variation in the process

provide meaningful work for quality inspectors

Question $11(1$ point$)$

Saved

A shift in the process mean for a measured characteristic would most likely be detected by a

Question $11$ options:

p$-$Chart

c$-$Chart

x$-$bar Chart

R$-$Chart

Question $12(1$ point$)$

Saved

The more progressive a firm's approach to quality assurance, the less that company will need to rely on:

Question $12$ options:

insourcing

inspection

outsourcing

continuous improvement