Question: QUESTION 1 ( 2 0 Marks ) 1 . 1 Referring to the article, explain ways to make business process reengineering successful. ( 1 7

QUESTION 1(20 Marks)
1.1 Referring to the article, explain ways to make business process reengineering successful. (17 marks)
1.2 Explain reasons for the high failure rate of BPR.

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