Question: Question 1 ( 2 0 Marks ) Thiva appears to be an innocent worker with exceptional attitude and outstanding work performance who was victimised and

Question 1(20 Marks)
Thiva appears to be an innocent worker with exceptional attitude and outstanding work performance who was victimised and bullied.
Explain to Thiva the concepts of labour relations, employee relations and collective bargaining. Advice Thiva on lodging an employee
grievance and the principles underlying grievance handling that would apply to her being victimised and bullied.

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