Question $1$

$(25$ marks$)$

$11$ Discuss the term management as defined by Hellriegel et al$.(2022).$ In your discussion, refer to the components with relevant examples from the workplace to show your understanding.

$1\mathrm{.}2$ Indicale by means of a diagram the process of management for getting things done effectively and efficiently and give a short explanation of the diagram in terms of what it means for an organisation to apply good management.

$(8)$

Read the following then answer the question that follows.

In order to be successful in planning, organising, leading, and controlling, managers must use a wide variety of skills. A skill is the ability to do something proficiently. Managerial skills fall into three basic categories: technical, human relations, and conceptual. The degree to which each type of skill is used depends upon the level of the manager's position

$1\mathrm{.}3$ Provide a relevant example from the workplace for each of the three skill types, according to the managerial levels. $[$For example: Top management uses conceptual skills more than middle level managers, as they engage with strategy formulation. You will have to elaborate further on the specific skill they use under human skills and technical skills.$]$

$(9)$