Question: QUESTION 1 ( 2 5 MARKS ) a . Define the concept of negotiation deadlock. ( 2 marks ) b . Outline any three functional
QUESTION MARKS a Define the concept of negotiation deadlock. marks b Outline any three functional outcomes of conflict management. marks c If you were a manager give four reasons why you would use red conflict resolution style. marks d Examine four reasons as to why effective communication is regarded as the lifeblood of conflict management. mark e Discuss the importance of studying negotiation in management in your University programme. marks
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