Question 1(2.5 points)

Effective teams begin their work by ________.

C10

Question 1 options:

	analyzing the team's mission
	developing a climate of trust among team members
	discussing individual goals
	allocating roles to team members according to their personalities and preferences
	developing team efficacy

Question 2(2.5 points)

Which of the following statements is true regarding a culturally diverse team?

C10

Question 2 options:

	Elements of diversity do not interfere with team processes.
	Generally, newly formed culturally diverse teams underperform when compared to newly formed culturally homogeneous teams.
	Culturally homogeneous teams have more difficulty learning to work with each other than culturally heterogeneous teams do.
	Cultural diversity within a team is not advisable for those tasks that call for a variety of viewpoints.
	Solving problems is more difficult for culturally homogeneous teams than it is for culturally heterogeneous teams.

Question 3(2.5 points)

Trends Inc. is an apparel company. To keep up with the latest changes in the fashion industry, the company has to come up with innovative designs and follow strict timelines. The culture of the company values aggressiveness, innovation, and risk taking. Aggressiveness, innovation, and risk taking are the ________ of the culture of Trends Inc.

C16

Question 3 options:

	unique values
	core values
	significant traits
	institutional traits
	foundational values

Question 4(2.5 points)

Saved

Jennifer has come to realize that conflict has both functional, as well as dysfunctional, outcomes. She has observed examples of both in her organization. Last month, Jennifer's department experienced constructive conflict during a meeting. Which of the following isnotan outcome of this functional conflict?

C14

Question 4 options:

	Groupthink is increased.
	Creativity and innovation are stimulated.
	Interest and curiosity are encouraged.
	Tensions are released.
	The quality of decisions is improved.

Question 5(2.5 points)

The opposite of coercive power is ________ power.

C13

Question 5 options:

	expert
	charismatic
	referent
	legitimate
	reward

Question 6(2.5 points)

Some of the departments in Procter & Gamble are Tide, Pampers, Charmin, and Pringles. This is an example of departmentalization by ________.

C15

Question 6 options:

	product
	function
	geography
	process
	interest

Question 7(2.5 points)

Compared to Japanese negotiators, their American counterparts are less likely to see offers from their counterparts as unfair and to reject them.

C14

Question 7 options:

	True
	False

Question 8(2.5 points)

Legitimate power is influence wielded as a result of expertise, special skill, or knowledge.

C13

Question 8 options:

	True
	False

Question 9(2.5 points)

Which one of the following isnotone of the primary ways to group jobs?

C15

Question 9 options:

	skill
	product
	function
	service
	customer

Question 10(2.5 points)

You are a marketing director for a large food manufacturer. Lately, you have noticed that you are spending a great deal more time at work, sometimes 14 hours a day, because your best friend, who is head of product development, continues to ask you to serve on taste test panels for new products. Which type(s) of conflict are you experiencing?

C14

Question 10 options:

	A) task
	D) both A and B
	E) all A, B, and C
	B) relationship
	C) process

Question 11(2.5 points)

Which of the following is a characteristic of a servant leader?

C12

Question 11 options:

	one who uses power to achieve ends
	one who serves the needs of others
	one who gives orders to followers
	one who focuses on self-interest
	one who reduces team potency