QUESTION 1 [25] Read the case study below and then answer the following questions: The top management of Siyanqoba Medical Centre decided to procure and implement a new system that would reduce the cost and improve the services provided to their clients. The new system would have to meet the following goals; manage the flow of information, improved responsiveness to the needs of employees and integrate the various functions within the organisation. A multifunctional team with representatives from all different departments was formed; the team was composed of managers whose departments would rely mostly on this system - Administration, Marketing, Human Resources and Finances. Each of the managers was asked to briefly explain their department and what they need from the new system. Mr Siyabonga Sangweni had the following to say about the administrative department: "The aim of the administrative function is to manage the information needs of the organisation so that timely, relevant and accurate information can be given to managers at all the different levels, to enable them to take meaningful decisions. Without such information it is not possible to manage any organisation, function or process. Therefore, if this new system can assist us with the management of information, including records and knowledge I will be satisfied". (5) 1.1 You have been employed as an administrative manager of Siyanqoba Medical Centre. Discuss the role of an administrative manager in a large organisation. 1.2 List the job duties of an administrative manager. 1.3 Identify five functional areas of Siyanqoba Medical Centre and provide two examples of internal information needed in that particular functional area. (5) (10) QUESTION 2 [25] With specific reference to the above case study, answer the questions that follow: 2.1 Explain the three factors that can influence the flow of information at Siyanqoba Medical Centre. (6) 7 6 2.2 Explain to Mr Siyabonga Sangweni any two attributes that an Administrative Manager should possess. (4) 2.3 Describe the concept of a payroll system and list any six benefits. (10) QUESTION 3 [20] 3.1 Why do insurance premiums differ from one person to another. (2) 3.2 Briefly explain how banks operate.. (3) 3.3 Provide the factors that will determine the insurance premium (5) 3.3 List ten (10) easy step that will help with balancing the pretty cash book