Question: Question 1 ( 4 0 % ) Hand Simulation The following data yields the arrival and service times each customer will require for the first

Question 1(40%) Hand Simulation
The following data yields the arrival and service times each customer will require for the first 13 customers
at a single server queue system (MM?1). Upon arrival, a customer either enters the service if the server is
idle or joins the waiting line. When the server completes the work on a particular customer, the next one in
line (i.e., the one who has been waiting for the longest) enters the service. The studied period ends when
the last customer leaves the system)
Arrival Times: 1231639599154198221304346415449526
Service Times: 42355147194851252954407232
a) Determine the departure times of these 13 customers
b) Calculate the expected waiting time of customers in the system
c) Calculate the expected number of customers waiting in the queue, and the system
d) Calculate the expected system utilization.
 Question 1(40%) Hand Simulation The following data yields the arrival and

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