Question: Question 1 : A grocery store can serve an average of 360 customers per hour. The service times are exponentially distributed. The store has 4

Question 1: A grocery store can serve an average of 360 customers per hour. The service times are exponentially distributed. The store has 4 checkout lines each of which serves 90 customers per hour. Customers arrive at the store at a Poisson rate of 240 customers per hour. Use the queuing spreadsheet or POM-QM to answer the following questions.

  1. Based on the above data, what percent of the time is a grocery clerk busy serving a customer?

  1. Based on the above data, what is the average number of customers waiting for a checker?

  1. Based on the above data, how long does a customer wait before the checker begins serving them?

  1. Based on the above data, what is the average total time spent in line and being checked out?

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