Question $1$

$($a$)($i$)$ Describe the five basic sages in any Quality Control system.

$($ii$)$ In Quality Engineering, we classify Quality characteristics associated with any manufactured part

into two fundamental types. Explain the difference between the two generic types of Quality

characteristic.

$($b$)$ You've just been employed as a qualify engineer by TUAutomotive Inc., manufacturers of

Automotive parts. You have been assigned to the paint$-$shop and your primary function is to support

the corporate cost reduction programme. Table $1\mathrm{.}1$ details the defects by defect type for the past

four quarters which you have gathered from the Quality database.

Table $1\mathrm{.}1$: Defect Coant by Defect Type

$($i$)$ Using the total dataset available for the last four quarters, construct and fully label a pareto chart

to present at the next meeting of the cost reduction programme team.

$($ii$)$ What are your key insights and recommendation from analysis of this pareto chart?

$($iii$)$ The financial controller asked to attend the cost reduction programme meeting After your

presentation, she handed out a page with the poet to fix each of the offending defect types. This

data is outlined in Table $1,2.$ Wear changes, If any, does this the information require that you

make to your recommendations outlined in part $($n$)$