Question: Question 1 Enterprise Systems are large-scale (cross-functional) systems that support various business processes and information flows in an organisation. Examples include enterprise resources planning (ERP)

Question 1

Enterprise Systems are large-scale (cross-functional) systems that support various business processes and information flows in an organisation. Examples include enterprise resources planning (ERP) systems and customer relationship management (CRM) information systems. Briefly explain how such systems have come about and why they are considered important for organisations? Beyond the definitions given above, briefly explain: What is an ERP system? What is the role of an ERP system in the value chain? Identify and briefly describe some of the business benefits that such a system can provide. What are some of the challenges that companies might face when implementing an ERP system?

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