Question: Question 1 Explain the operations management transformation process demonstrated by FamilyMart Co. Question 2 Analyse the competitive strategy of convenient stores business using a suitable

Question 1 Explain the operations management transformation process demonstrated by FamilyMart Co. Question 2 Analyse the competitive strategy of convenient stores business using a suitable model. Question 3 Suggest FOUR (4) quality tools that FamilyMart should apply to monitor its performance. Sketch the outline of the tool. Explain how to apply the tools in FamilyMart.

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