Question 1: Is it a Project or is it Operations? Read the case and answer the questions that follow: A plumber's main work involves fixing leaks from pipes in bathrooms. Each day he fixes leaks in 20 locations. Each leak may require a different solution (some may need a new washer, or a new pipe, or some putty), but it is still support work. During one such leak fix, he realizes that the whole tubing is weak, damaged at many locations, and is going to explode at any time. Thus, he informs the home owner that the bathroom needs to be redesigned for a permanent fix. a) Classify the plumber's tasks into Projects/operations. b) What in your opinion are the necessary details that the plumber needs to be give the home owner/resident for redesigning the bathroom