Question: Question 1 (Marks: 30) Q.1.1 Discuss the difference between functional areas of operation and business processes. Also, give an example of a business process. Q.1.2

Question 1 (Marks: 30) Q.1.1 Discuss the difference between functional areas

Question 1 (Marks: 30) Q.1.1 Discuss the difference between functional areas of operation and business processes. Also, give an example of a business process. Q.1.2 Give an example of Marketing and Sales in a small business such as a coffee shop. (5) Q.1.3 Discuss the reasons behind a bumpy rollout of an Enterprise Resource Planning system. Also, give any one example

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6. Describe how communication can reinforce cultural beliefs and behavior.