Question 1: Multiple Choice (0.5 X 1= 2 marks) 1. The sequence of a typical manufacturing supply chain is a. Storage-Supplier-manufacturing-storage-distributor- b. Supplier-Storage-manufacturing-storage-distributor- c. Supplier-Storage-manufacturing-distributor-storage- d. Supplier-Storage-manufacturing-storage- retailer- distributor-customer 2. Demand forecasting is used to determine the following: a. Order Quantity b. Order Cycle retailer-customer retailer-customer retailer-customer c. Optimum Inventory d. All of the above 3. The goal of an efficient supply chain management system is while ensuring delivery to a. Minimize inventories b. Ensure Delivery c. Minimize Backorders d. All of the above 4. Customer relationship management is the maintenance of customer relationships with the primary objectives of a. Customer acquisition. b. Increasing the customer base c. Retain existing customers d. All of the above