Question 1: The COVID-19 outbreak affected us all over a period of many weeks. Recall your emotional state at the beginning of the outbreak, in the middle of the outbreak, and your current emotional state. a) Describe what you did, how you felt, and what you thought during the outbreak. (e.g. Were you monitoring the news daily? Did you watch a lot of movies not to think about it?) (2 marks) b) Do you think that your emotional state prevented you from thinking about the future in a logical way? Justify your answer. (2 marks) c) Explain THREE (3) main lessons that you learnt about yourself from going through this outbreak. (6 marks) Question 2: (10 marks) The COVID-19 outbreak was completely unforeseen. Many of the best companies in the world, with extremely good management systems, were not able to cope with the massive disruption that the outbreak caused. This raises the usefulness of efforts of planned changes. a) Give ONE main reason why companies should continue with efforts of planned change from the top management. (5 marks) b) Give ONE main reason why companies should not waste energy and resources on planned change but, instead, simply rely on informal innovation coming from employees in the field. (5 marks)