QUESTION 1

1. This generation is image conscious, team-oriented, values instant gratification, and is achievement-oriented.

   	A.	Traditionalists
   	B.	Baby Boomer
   	C.	Generation X
   	D.	Millennials
   	E.	None of the above

3 points

QUESTION 2

1. Self-actualization needs focus on

   	A.	Basic needs
   	B.	Higher level needs
   	C.	Esteem
   	D.	All of the above

3 points

QUESTION 3

1. Which of the following is not a contemporary leadership model?

   	A.	Emotional Intelligence
   	B.	Great Man
   	C.	Spirituality Leadership
   	D.	Inspirational

3 points

QUESTION 4

1. True or False? Avoidance learning is often referred to as positive reinforcement.

   True

   False

2 points

QUESTION 5

1. Which is a barrier of key healthcare leadership?

   	A.	New technology
   	B.	Nurses
   	C.	Doctors
   	D.	Culture of Safety

3 points

QUESTION 6

1. True or False? Engaged employees are not as loyal because they are more interested in the next best opportunity.

   True

   False

2 points

QUESTION 7

1. Engaged health care workers demonstrate the following characteristics

   	A.	Focus on patient care
   	B.	Are productive
   	C.	Model behavior for others
   	D.	All of the above

3 points

QUESTION 8

1. Studer views the organization as needing to be results oriented, with which of the following pillars of excellence?

   	A.	People
   	B.	Service
   	C.	Finance
   	D.	All of the above
   	E.	None of the above

3 points

QUESTION 9

1. Which is a challenge of key healthcare leadership?

   	A.	Physicians
   	B.	Computer
   	C.	Laws and Regulation
   	D.	Nurses

3 points

QUESTION 10

1. Managers interested in revitalizing employees focus on getting them to

   	A.	Get rest and relaxation
   	B.	Maintain fitness
   	C.	Eat right
   	D.	All of the above

3 points

QUESTION 11

1. Acquired needs resulting from life experiences focus on

   	A.	Affirmation
   	B.	Affectation
   	C.	Affiliation
   	D.	All of the above

3 points

QUESTION 12

1. Which of the following competencies is more leadership oriented than management oriented?

   	A.	Counseling employees
   	B.	Controlling Resources
   	C.	Determining strategies for the future
   	D.	Overseeing Adherence to Regulations

3 points

QUESTION 13

1. Larger organizations are more likely to have all of the following except

   	A.	Vertical structure
   	B.	Formal chain of command
   	C.	Larger span of controls
   	D.	Informal chain of command
   	E.	A and B

3 points

QUESTION 14

1. Which statement is not true about the "Great Man" theory?

   	A.	"You either got it or you don't"
   	B.	Certain traits determined good leadership
   	C.	Gender, stature and race have been used as a basis of promoting individuals to leadership positions
   	D.	Behavior is an important component in determining what make a good leader

3 points

QUESTION 15

1. This function refers to acquiring and retaining human resources

   	A.	Planning
   	B.	Decision Making
   	C.	Organizing
   	D.	Staffing
   	E.	Controlling