Question 1

1. """While there are constraints on managerial-decision discretion, managers still have significant latitude for making choices"". This argument is raised by _________?"

   		Raymond E. Miles and Charles C. Snow
   		Michael E. Porter
   		Danny Miller
   		John Child

1 points

Question 2

1. The Lightning Pharmaceutical Company recently began a new method for handling prescription purchases for its customers. It is now able to completely serve customers' pharmaceutical needs within two minutes. Pharmacy personnel are highly trained in the new prescription procedure and the business has seen a 50% increase in its pharmacy transactions. Lightning's new method is providing it a(n) ________ over its competitors.

   		internal process approach
   		low-cost leadership strategy
   		competitive advantage
   		differentiation strategy

1 points

Question 3

1. Ceramics industry in Pakistan falls under ____________ category

   		Capital Intensive
   		Labor Intensive
   		Both A & B
   		None of the Above

1 points

Question 4

1. "Dave has hired Donna's company to process the payroll for his business, Tux and Tails. Donna will also be preparing all the tax forms associated with a company that has hired employees. It can be said that Dave is ________ this process for his company."

   		outsourcing
   		reengineering
   		decentralizing
   		centralizing

1 points

Question 5

1. "Health care organizations, universities, and banks are most likely classed as which one of the following?"

   		Manufacturing technology organizations
   		Product and service organizations
   		Service technology organizations
   		Flexible manufacturing systems

1 points

Question 6

1. "A small team leader says ""Let's get the ball rolling..."" He is trying to _____ towards a change activity."

   		Serve as a change agent
   		Serve as a driving force
   		Stimulate his team members for resistance
   		Convince his team members

1 points

Question 7

1. "If we take the bird s eye view, the structures of Unilever and P&G resemble with each other. This concept refers to__________. "

   		Isomorphism
   		Population Ecology
   		Resource Dependency
   		None of the Above

1 points

Question 8

1. "A departmental manager is tactfully trying to take the union leader on his side because he is resisting the change program. The aim is not to seek a better solution from him rather, to obtain his endorsement for the change. The manager is using ____ tactic to deal with the resistance to change program."

   		Education and communication
   		Co-optation
   		Coersion
   		Develop positive LMX relationship

1 points

Question 9

1. Employees who dislike change initiatives generally tend to ______ the change.

   		Accept
   		Resist
   		Adapt
   		Support

1 points

Question 10

1. Which one of the following statements is not applicable to a global matrix structure?

   		It works best when pressures for decision-making balances the interests of product standardization and geographic localization.
   		It is most optimal when coordination to share resources is important.
   		Companies that use this are those with mature product lines and stable technologies.
   		Geographic distances for communications are greater.

1 points

Question 11

1. Which one of the following is not the John Child's arguments of strategic choice?

   		"""Decision makers have more autonomy than that inferred by those arguing for the dominance of environmental, technological, or other forces."""
   		"""Organizational effectiveness should be construed as a range instead of a point""."
   		"""Organizations occasionally have the power to manipulate and control their environments""."
   		"""Authority should be defined in terms of the response of the subordinate""."

1 points

Question 12

1. What one of the following is considered as a dimension of organizational structure instead of a determinant of organizational structure?

   		Strategy
   		Organization size
   		Centralization
   		Environment

1 points

Question 13

1. Assume that your vice president is thinking about the choice of means through which he could formulate certain actions for CM process. Which type of strategy he is working on?

   		Intervention strategy
   		Low-cost strategy
   		Differentiation strategy
   		Focus strategy

1 points

Question 14

1. "According to John P. Kotter CM model, ____ is the first error due to which 70 to 80 percent change transformation efforts fail."

   		Not creating enough sense of urgency
   		Not creating a guiding coalition
   		Creating enough sense of urgency
   		Creating a guiding coalition

1 points

Question 15

1. ______ decisions are taken in a crisis situation.

   		Programmed
   		Non-programmed
   		Rational
   		Non-rational

1 points

Question 16

1. "An organizational ecosystem depicts the resource transactions, flows, and linkages that occur among two or more organizations."

   		TRUE
   		FALSE

1 points

Question 17

1. "Which organizational form has the characteristics of vertical communication, centralization of knowledge and task control occurs at the top levels, and a strict hierarchy of authority and control?"

   		Mechanistic
   		Organic
   		Business intelligence
   		Integration

1 points

Question 18

1. """People don't resist change. They resist being changed! This is the famous quote of _____"

   		Peter Senge
   		Kurt Lewin
   		John P. Kotter
   		Mohandas Karamchand Gandhi

1 points

Question 19

1. "According to Woodward, Different technologies impose different kinds of demands on organizations and those demands had to be met through an appropriate structure"""

   		TRUE
   		FALSE

1 points

Question 20

1. The organizations that are willing to create their monopoly in the market follows _______ approach.

   		Institutionalism
   		Zero sum approach
   		Population Ecology
   		Collaboration