Question $1$

Within the $21$st$-$century library, users should no longer be categorised based on features such as gender, age, culture, or qualifications but rather according to their computer skills. Irrespective of whether you categorise users on their user needs, computer skills, or physical, cultural, and educational characteristics, it should be clear that users within an LIS are by no means homogenous" Anyira $(2011).$

Based on the above statement, compile a user profile of any LAMs where you work or which you would like to use for this portfolio. Your user profile should include information on their description, key characteristics, and their various actual and potential needs. Answer according to the mark allocation rubric below.