Question 11

Openness to experience, conscientiousness, extroversion, agreeableness and neuroticism are elements/concepts of _____.

• A. the Big Five personality dimensions model
• B. the Myers-Briggs Type Indicator
• C. personality and work
• D. the MARS model

Question 12

By understanding the attitudes of employees and their personality traits, managers can predict and explain employee performance. The three components of attitude are _____.

• A. assumption, affective and perception
• B. perception, behavioural and affective
• C. affective, assumption and cognitive
• D. affective, behavioural and cognitive

Question 13

Leadership has five (5) important components, namely power, authority, responsibility, delegation and _____.

• A. accountability
• B. profitability
• C. motivation
• D. co-ordination

Question 14

In Maslows hierarchy of needs, _____ and _____ needs are examples of higher order needs.

• A. self-actualisation; physiological
• B. security, physiological
• C. affiliation; esteem
• D. esteem; security

Question 15

The _____ theories of motivation focus on the needs that people want to satisfy.

• A. content
• B. process
• C. classical
• D. behavioural