Question 12 1 Point To make clear understanding about a problem, you could to talk to people who are familiar with the problem and ask insightful questions. Which one of the following questions is mainly used in the KTPA technique? B Ask people for their opinions Ask for reasons and evidences to support the premises Ask when the problem first occurred where the problem is located Ask who else knows about the problem Ask for the main cause of the problem Question 13 1 Point Using KT problem analysis is very helpful to identify possible causes of a problem and proof that all causes are true. True B) False