Question: Question 15 (1 point) Saved A firm is experiencing a high number of product returns due to poor quality. The firm has decided to expand

Question 15 (1 point) Saved A firm is experiencing a high number of product returns due to poor quality. The firm has decided to expand its quality assurance activities to improve quality. Which of the following costs will increase as a result of this action? 18 21 External failure costs Appraisal costs 24 Prevention costs 27 Internal failure costs

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