Question 19 (Mandatory) (0.8 points) The first step in any employment planning process involves making a A) job description B) human resource inventory C) product evaluation D) job specification Question 20 (Mandatory) (0.8 points) The lengthy process by which a job is examined in detail in order to identify the skills, knowledge and behaviors necessary to perform the job is known as a A) job description B) job specification C) job definition D) job analysis