Question: QUESTION 19 Service design generally differs from product design in which of the following ways? A. Service design tends to focus on tangible factors. B.

QUESTION 19

Service design generally differs from product design in which of the following ways?

A.

Service design tends to focus on tangible factors.
B.

There is less latitude in detecting and correcting errors prior to delivery.
C.

There is a lesser requirement to be aware of competitors' offerings.
D.

There is less visibility to customers.
E.

There is no difference.

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