Question: QUESTION 1/SOALAN 1 (25 MARKS / MARKAH) When training a group of workers, often the challenge for the trainer is ensuring the key messages are

QUESTION 1/SOALAN 1 (25 MARKS / MARKAH) When

QUESTION 1/SOALAN 1 (25 MARKS / MARKAH) When training a group of workers, often the challenge for the trainer is ensuring the key messages are getting through to everyone. In larger groups it's not always easy keeping everyone engaged, and all too often, one or two of the workers are simply not paying attention. In the end, you have a roster sheet full of employee signatures to show that they've taken the training, "but how do you know they were actually trained? (i) Define the meaning of training. (2 marks/markah) (ii) When training a group of workers, what are some of the physical indicators that tell you whether or not a group is no longer attentive? (5 marks/markah) (iii) What can you do as trainer when you notice the workers attention span is waning? (5 marks/markah) (iv) Why the workers may not be engaged in a training session? (10 marks/markah) (v) List down the function of Human Resource Development. (3 marks/markah)

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