Question: Question 2 0 ( 1 0 points ) Retention strategies based on social bonds Question 2 0 options: build long - term relationships through social

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20 (10

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)

Retention strategies based on social bonds Question

20

options: build long

-

term relationships through social and interpersonal as well as financial bonds. use a strategy of mass customization. are concerned about maintaining customer intimacy. are the most difficult of the retention strategies to initiate. create high opportunity costs.

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