Question $20$

$3$ pts

A generic competitive strategy is an organization's umbrella strategy that incorporates each of its business units' corporate and functional strategies.

True

False

Question $21$

$3pts$

The many individuals or groups who are influenced by an organization's decisions and actions and who, in turn, can influence the organization are called shareholders.

True

False

Question $22$

$3pts$

Benchmarking is an organizational process designed to identify and implement best practices for performing an activity.

True

False