QUESTION $2(25$ Marks$)$

Chapter $4$: Diverging Management Styles

Within Beyond Boundaries SA$,$ two distinct management philosophies began to emerge. On one side, managers

like Johan, the Chief Operations Officer, supported a scientific management approach. Johan believed in

maximizing efficiency through strict procedures, time tracking, and performance metrics. He often emphasised

the importance of output and productivity, pushing for longer work hours and strict adherence to project timelines.

This approach, however, led to burnout and dissatisfaction among employees who felt undervalued and

overworked.

On the other side, managers like Aisha, the Head of Creative Development, adopted a human resource

approach. Aisha prioritised employee well$-$being, professional development, and a supportive work environment.

She advocated for flexible work hours, team$-$building activities, and regular feedback sessions to understand

and address employees$$ needs and concerns. Her approach fostered a sense of loyalty and motivation among

her team members, but sometimes conflicted with Johan$$s emphasis on productivity and deadlines.With reference to relevant theory, discuss Aisha$$s and Johan$$s different approaches to management.