Question: Question 2 2 . 5 p t s From among all of the Evaluation Categories of the Malcolm Baldrige National Quality ( MBNQA ) ,

Question 2
2.5pts
From among all of the "Evaluation Categories" of the Malcolm Baldrige National Quality (MBNQA), which category is assigned the highest points (importance) in the evaluation process?
Strategic Planning
Results
Process Management
Customer and Market Focus
Leadership
Question 2 2.5pts From among all of the "Evaluation Categories" of

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