Question $25$

$1$ points

The organization that Cass and Melissa work for made a large inventory error, meaning that they weren't going to have enough of a popular item before shoppers would be coming into the store for a big sale. In response, Cass directed Melissa to get in touch with the supplier to give them an urgent and immediate message to send a rush shipment. Melissa reported back that she sent a purchase order revision request via email and they should hear back within the work$-$week. Which relevant statement accurately describes this situation?

$$ A$.$ Melissa likely decoded the message differently than Cass encoded it$.$

B$.$ The goal of sharing emotions and feelings wasn't accounted for.

C$.$ Melissa likely encoded the message differently than Cass decoded it$.$

D$.$ Melissa should have chosen a richer channel in which to communicate this message.