Question 2 50 Marks Study the scenario and complete the question(s) that follow. Process design plays an important role in any type of company. There are general types of process designs a company should apply. It is the company's responsibility to select the most appropriate and suitable process designs. 2.1 Define process design. (2 Marks) 2.2 Differentiate between process design and product/service design. (4 Marks) 2.3 Illustrate the impact of strategic performance objectives on process design objectives and performance. (12 Marks) 2.4 Discuss some of the environmental issues that process design needs to take into consideration. (4 Marks) 2.5 List the eight (8) process types. (8 Marks) 2.6 Critically discuss the process design, include an illustration in your discussion. (20 Marks) [Sub Total 50 Marks] End of Question 2