Question: QUESTION 2 6 q , attempts to quantify performance in metrics and goals. For example, instead of rating emploes on customer service, a goal of

QUESTION 26q,
attempts to quantify performance in metrics and goals. For example, instead of rating emploes on customer service, a goal of x% of customer satisfaction may be set. Whether or not the employee meets the objective is stressed, not necessarily a ranking.
Behaviorally Anchored Scale
Graphic Rating Scale
Behavioral Observation Scale
Performance Metrics and Management by Objectives (MBO)
QUESTION 26q, attempts to quantify performance in metrics and goals. For

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