Question 2

A managing director would typically be responsible for _____.

• A. applying policies and procedures
• B. implementing the strategies
• C. monitoring environmental influences affecting one department
• D. designing the organisations structure

Question 3

Which one of the following statements about the composition of the management environment is correct?

• A. Customers are a component of the internal or micro-environment of an organisation.
• B. Suppliers and intermediaries are components of the market environment of an organisation.
• C. The cultural and technological environments are sub-environments of the micro-environment of an organisation.
• D. Consumers and suppliers are components of the remote environment of an organisation.

Question 4

Which one of the following is a benefit of management by objectives (MBO)?

• A. Decision making is faster and more flexible.
• B. The workload and commitment of managers are reduced.
• C. Providing for a system-orientated approach to planning.
• D. Focusing on short-term goals to achieve success in the organisation.

Question 5

Which one of the following is not a barrier to effective planning?

• A. It takes a significant amount of a managers time.
• B. Managers are reluctant to formulate goals.
• C. The environment is predictable.
• D. Managers resist change.

Question 6

Which one of the following does not form part of the definition of planning?

• A. Determining the organisations vision, mission and goals
• B. Identifying ways of reaching the organisations goals
• C. Motivating employees to work towards the organisations goals
• D. Managing within a complex environment