QUESTION $2$

A performance appraisal is best described as:

a$.$ a study of the way an employee acts within organizational groups and is applied to attempt to make more efficient business organizations.

b$.$ systematic and periodic process that assesses employee's job performance and productivity in a specific organization, in relation to certain pre$-$established criteria and organizational objectives.

c$.$ actions taken to create an organizational environment which fosters employees enthusiasm, to be absorbed with their work and take positive action to further the organization's reputation and interests.