Question: Question 2 In B&B Caf, a two-day workshop on effective feedback skills will be given to 20 managers. It is focused primarily on performance reviews.

Question 2 In B&B Caf, a two-day workshop on effective feedback skills will be given to 20 managers. It is focused primarily on performance reviews. To ensure that the training program can achieve its objectives, you are required to: (a) explain how the training program should be evaluated throughout the training process (5 marks) and (b) describe four types of evaluation outcomes after training with an example each. (20 marks)

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