Question 2

SELECTING COMMUNICATION CHANNELS. Suggest the best communication channels for the following messages (e.g. face-to-face conversation, telephone call, fax, e-mail, memo, letter, report/proposal, face-to-face group meeting, video, teleconferencing, etc.). Assume that all channels shown are available. You are required to EXPLAIN your choices.

1. As a Team Leader, you want to inform ten fellow employees of a meeting scheduled for 4 weeks from now.

2. As Assistant to the Vice President, you are to investigate the possibility of developing internship programs with several nearby colleges and universities.

3. You want to send price quotes for several of your products in response to a request from a potential customer in London.

4. As a Manager, you must inform an employee that her continued anti-social behavior is jeopardizing her job.