Question 2:

Small changes in an organization can cause uneasiness and large changes can cause considerable stressbut they are often necessary for a companys survival. In this case analysis, you will begin by reading about the issues facing JC Penney and how the organization needs to change.

1. Describe one of the external or one of the internal areas for change that JC Penneys has been going through over the last 5 years.
2. Using Lewins Force Field Analysis--Provide examples for each force for change at JC Penney. News reports and/or the companys website can be used to gather information, and the change does not have to be ongoing.

Question 4;

Leadership is the ability to influence employees to voluntarily pursue organizational goals. This study examines one leaders unconventional rise to success. Watch a video on Ken Chenault, the former CEO of American Express. The video profiles Barras leadership style.

1. Which of the four transformational behaviors mentioned in the textbook did Ken Chenault exhibit?
2. Can you think of others leaders that have exhibited transformational leadership? Who and how?