Small changes in an organization can cause uneasiness and large changes can cause considerable stressbut they are often necessary for a company's survival. In this case analysis, you will begin by reading about the issues facing JCPenney and how the organization needs to change.

• Describe one of the external or one of the internal areas for change that JcPenney's has been going through over the last 5 years.
• Using Lewin's Force Field Analysis--Provide examples for each force for change at JCPenney.