Question 20 1 pts It is easy to precisely measure personality, and there are tools to support this. True False Question 21 1 pts The best option to regulate emotions in the workplace is to recruit positive-minded individuals and train leaders to manage their moods, attitudes, and performance. True False D Question 22 1 pts This occurs when we draw a general impression on the basis of a single characteristic Hallo effect Contrast effect Stereotyping Question 23 1 pts There are six workplace emotions that are considered universal. Which of the following is NOT one of the six universal emotions? Fear Happiness Loneliness Anger