Question: Question 21 (1 point) Janice keeps finding errors in her OHIP billing process. Which root cause tool would not be useful in helping her reach
Question 21 (1 point)
Janice keeps finding errors in her OHIP billing process. Which root cause tool would not be useful in helping her reach her goal of improving the system?
Question 21 options:
| A) a. Five whys technique | |
| B) b. Employee engagement survey | |
| C) c. Cause-and-effect diagram | |
| D) d. Failure mode and effects analysis |
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