Question 21 If a problem has not come up often enough to be covered by a policy or is so important that it deserves unique action, it must be handled by? Programmed decision Non programmed decision Structured problem None of above Moving to another question will save this response Question 22 Motivating leading, and any other actions involved in dealing with people is linked with Professionality Planning leading Controlling Question 23 situation and their solution are Unstructured problems are difficulties introduced to an organization when facing Unusual, unique Usual familiar Unusual familiar Usual, unique Question 24 All the following regarding the core aspects of organisational behaviour is correct except Motivation Attitude development Conflicts Computer skills Question 25 Takes an outside the box unstructured, logical and creative approach Non-programmed Programmed Rule None of the above Question 26 is like a road map that explains how the organization observes with its policies. One of programmed decision is a Policy Procedure Rule All of the above Question 27 The problems can sort according to whether unstructured or structured problem when a customer's asking to return a product is an example of? Structured problem Unstructured problem Structured and unstructured problem None of above Question 28 0.75 points in de pastoration code The NY proach to management made to by Mix Woteriske thom C Am Scent management TOM Question 29 Controlling compares to see if goals are being achieved. O actual performance to planned performance standard performance to ideal performance O actual performance to competitor performance None of the above solutions that engage the application of a number of rules Question 30 structured problems are constrained problems with Similar limited different indefinite Similar indefinite None of above Question 31 solutions that engage the application of a number of rules structured problems are constrained problems with Similar limited different indefinite Similar indefinite None of above 00 Question 32 situation and their solution are Unstructured problems are difficulties introduced to an organization when facing Unusual unique Usual, familiar Unusual, familiar Usual unique Question 33 What role would the head of an organization be fulfilling when engaged in symbolic duties involving a legal and social nature Figure head Spoken person Leadership Entrepreneurship Question 34 0.75 the level of management that is responsible for setting the enero de visions and missions and broad plans that needs to be comediodegoni Top mangement Middle management Front install Non management Motortion with anse Question 35 hierarchies where managers deal with problems with established procedures A structured problem usually occurs at the Lower routine Highet, unique e Lower unique None of above Question 36 hierarchies where managers deal with problems with established procedures A structured problem usually occurs at the Lower, routine Higher, unique Lower une None of above Question 37 emphasized rationality and making organizations and workers as efficient as possible The first studies of management, often called Quantitative approach TOM Classical approach Contemporary stion 38 problems have numerous answers fewer parameters and cover uncertainty about which policies, rules and procedure nare necessary for the solution Structured Unstructured Programmed All of the above the HON Complantor employees om te fumustacheche momented by cong things such as com of mature products andering products and the reduced to co ty on the means the comply w dong things right doing the things poor mannen perfomance Question 40 use of those resources Because managers dial with scarce inputsIncluding resources such as pooplo money and equipment they're concerned with the Effectiveness Efficiency Productivity TOM