Question: QUESTION 21 One method by which the manager of a FBO can improve service quality in the maintenance department would be to: Utilize inspectors who

QUESTION 21 One method by which the manager of a

QUESTION 21 One method by which the manager of a FBO can improve service quality in the maintenance department would be to: Utilize inspectors who do not perform maintenance but only inspect completed work. Require maintenance technicians to inspect their own work after it is completed O Conduct the maintenance himself/herself as he/she is the FBO manager and would likely be the leading expert on service quality

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